TERMS AND CONDITIONS

Arrival

Upon booking or checking in, we reserve the right to pre-authorise credit cards prior to arrival. Guests must present photo identification at check-in.

Cancellation Policy

All bookings are non-refundable. Amendments can be made up to 14 days prior to the day of arrival.

Check-in, Check-out

Check in is from 3.00pm up to 8.00pm. Check out is by 10:30am. Failure to do so will lead to the guest house charging for an additional night. Any request to change these check in/check out times must be requested in advance.

Guest Bookings

Full booking balance is due on the day of/or before arrival. Payment for Non-Refundable rooms is taken at time of booking. The guest house holds the right to pre-authorise bookings before arrival. Payments by cash, and the following cards: Visa Debit / Delta, Visa Credit, Maestro / Switch, Mastercard – no charge. American Express – a charge of 5%.

Guest Entry

The B&B reserves the right to refuse a guest entry or access to accommodation if they reasonably considers that the guest is under the influence of alcohol, drugs; is dressed inappropriately or is deemed to be behaving in an abusive, alarming or unacceptable manner. The B&B reserves the right to ask guests to leave if they are considered causing a disturbance to other guests or the staff or is behaving in an unacceptable manner. A refund will not be given to any guest that is asked to leave for any of the aforementioned reasons.

Pet Policy

Pets are not allowed.

Smoking

We have a strict no smoking policy. If a guest smokes in their room a charge of £150.00 will be made to their credit/debit card in order to fumigate the room(s).